FAQ

What services does FirstPro Auto Service provide?

FirstPro Auto Service provides complete A to Z automotive solutions including engine repairs, gearbox repairs, oil changes, brake services, suspension repairs, steering repairs, cooling system repairs, battery replacement, tire services, wheel alignment, air conditioning repairs, diagnostics, electrical repairs, vehicle inspections, accessories installation, and mobile car repair services.

Do you provide mobile car repair services?

Yes. FirstPro Auto Service offers mobile car repair services across Dubai, Sharjah, and Ajman. Our mobile technicians can assist you at your home, office, parking area, or roadside location for selected repair and maintenance services.

Can I book a service through WhatsApp?

Yes. Customers can easily book appointments and request quotations through WhatsApp. Our customer service team will help schedule your visit or arrange mobile service at your location.

Do you provide battery replacement at my location?

Yes. We provide mobile battery testing and battery replacement services. Our team can visit your location and replace your vehicle battery quickly and professionally.

Do you offer tire replacement at home or office?

Yes. Tire replacement services can be arranged at your location depending on the vehicle and service requirements. Our team can assist with tire replacement and related tire services.

Do you provide towing or vehicle recovery services?

Yes. Vehicle recovery and towing services can be arranged upon customer request. If your vehicle cannot be driven safely, our team can help coordinate transportation to the nearest FirstPro branch.

Do you service luxury and premium vehicle brands?

Yes. We service all vehicle brands, including luxury and premium vehicles such as BMW, Mercedes-Benz, Audi, Porsche, Range Rover, Lexus, Land Rover, Jaguar, Maserati, Bentley, and many more.

What types of replacement parts do you offer?

We provide Genuine Parts, OEM Parts, Aftermarket Parts, and selected Used Parts depending on vehicle requirements, availability, and customer preference.

Do you provide vehicle inspection services?

Yes. We offer full vehicle inspections, general vehicle check-ups, and pre-purchase inspections to help customers identify potential issues before buying or maintaining a vehicle.

Are you an official vehicle testing or registration center?

No. FirstPro Auto Service provides inspection services only and is not an official vehicle testing or registration authority.

Do you provide air conditioning repair services?

Yes. We offer complete automotive A/C services including gas refill, gas recovery, leak detection, diagnostics, maintenance, and air conditioning system repairs.

Do you provide car wash and detailing services?

Yes. Car wash and detailing services are available exclusively at our Al Khan branch in Sharjah. These services are not available at our other branches.

How many branches does FirstPro Auto Service have?

FirstPro Auto Service operates 9 branches across Dubai and Sharjah, providing convenient access to professional automotive services throughout the region.

What are your business hours?

All FirstPro Auto Service branches operate seven days a week from 8:00 AM until 11:30 PM.

How can I contact FirstPro Auto Service?

You can contact our customer service team 24/7 through our toll-free number 800 25 800 or email us at info@firstpro.ae for bookings, quotations, branch information, and service inquiries.